This Delivery Policy ("Policy") outlines the terms and conditions governing the delivery of products purchased from After Commerce Limited and its associated platform, Omnimarkethub.com. Please read this Policy carefully before placing an order to understand our delivery procedures, timelines, and your rights as a customer. By placing an order, you agree to comply with the terms of this Policy.
Shipping Locations:
We currently offer shipping services to customers residing within [insert list of countries or regions where shipping is available]. Please note that certain remote areas or international destinations may have limited or restricted shipping options. If your location is not within our designated shipping areas, we regretfully cannot fulfil your order.
Order Processing Time:
Once your order is successfully placed and payment is confirmed, our team will initiate the order processing. This process includes verifying the availability of the ordered items, conducting quality checks, and preparing your package for shipment. The average order processing time is [insert estimated processing time], although this may vary based on product availability, order volume, or other unforeseen circumstances.
Shipment and Delivery:
- Shipment Notification: Once your order has been processed and your package is ready for shipment, you will receive a shipment notification via email or SMS. This notification will include relevant details such as the tracking number, courier information, and estimated delivery date.
- Delivery Timeframe: The estimated delivery time will depend on various factors, including the shipping method selected, the destination address, and external factors such as customs clearance procedures or unforeseen delays. We strive to provide accurate delivery estimates, but please note that they are estimates and not guaranteed delivery dates. The estimated delivery timeframe for your order will be provided during the checkout process or in the shipment notification.
- Delivery Attempts: Our designated courier will attempt delivery to the provided shipping address as per their standard delivery procedures. If the delivery is unsuccessful due to the recipient's unavailability or other reasons, the courier may leave a delivery notification or attempt redelivery as per their policy. It is the customer's responsibility to ensure that someone is available to receive the package during the expected delivery timeframe.
- Tracking: We provide tracking information for your order to enable you to monitor the progress of your shipment. You can track your package using the provided tracking number through our website or the courier's online tracking system. Please note that tracking information may take some time to be updated by the courier.
- Delayed or Failed Deliveries: While we strive to ensure timely and successful deliveries, unexpected circumstances may occasionally cause delays or failed deliveries. Such circumstances may include natural disasters, extreme weather conditions, transportation disruptions, or other unforeseen events beyond our control. In the event of a delayed or failed delivery, we will work closely with the courier to resolve the issue and provide you with updates and alternative solutions, if available.
- Address Accuracy: It is crucial that you provide accurate and complete shipping information, including the recipient's name, shipping address, contact number, and any additional delivery instructions. After Commerce Limited and Omnimarkethub.com will not be held responsible for any delivery issues or delays arising from incorrect or insufficient address details provided by the customer.
Shipping Fees and Customs:
- Shipping Fees: Shipping fees may apply and will be calculated based on various factors, including the total order value, shipping destination, selected shipping method, and any applicable promotions or discounts.