Terms and Conditions

Welcome to Sowsanci.com (the "Website"), owned and operated by SowSanci Limited ("we," "us," or "our"). These terms and conditions comply with the e-commerce regulations established in the United Kingdom. By accessing or using the Website and the services provided through it, you agree to be bound by these Terms. If you do not agree to these Terms, please avoid using the Website.

Account Creation

You need to create an account in order to be able to access all the features of the website. You will be responsible for keeping your account information and password confidential and for limiting access to your account. You will be held liable for all activities that occur under your account.

User content

By submitting or posting any content on the Website, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

Intellectual property

All content on the Website, including but not limited to text, graphics, logos, images, videos, audio clips, and software, is the property of SowSanci Limited and is protected by intellectual property laws. You are not permitted to use, reproduce, modify, or distribute any content from the Website without our prior written consent.

Product information

We make every effort to ensure that the information about the products on our website is accurate and current. However, we do not guarantee the accuracy, completeness, or reliability of any product details. Please verify all information before making any purchase.

Pricing and payment

Prices for products listed on the Website may change without prior notice. We accept multiple forms of payment, as specified on the Website. By entering your payment details, you authorize us to charge the total amount due for your purchase.

Shipping and delivery

We will try our best to deliver the products on time. However, we do not guarantee delivery dates and in case of late delivery or damages caused by third-party shipping carriers, we would not be held liable.

Returns and refunds

We have clearly stated our returns and refund policy on the website. Please review this policy before making any purchase.

Limitation of liability

To the maximum extent allowed by law, we will not be liable for any direct, indirect, incidental, consequential, or punitive damages resulting from or related to your use of the Website or the products purchased through it.

Indemnification

You agree to protect and defend SowSanci Limited, along with its affiliates, officers, directors, employees, and agents, from any claims, liabilities, damages, losses, costs, or expenses that arise from or relate to your use of the Website.

SowSanci Limited and SowSanci.com operate in accordance with the e-commerce regulations in the United Kingdom. As a responsible e-commerce platform, we are committed to adhering to the applicable laws and regulations to provide a secure and transparent online shopping experience for our users. Below is an overview of the legal framework:

Consumer rights

We abide by the Consumer Rights Act 2015, which is designed to protect consumers' rights in their interactions with businesses. This involves providing accurate product information, making sure that the goods and services are of good quality and safe, and offering solutions for defective or unsatisfactory products.

Electronic commerce regulations

Our operations comply with the Electronic Commerce (EC Directive) Regulations 2002. These regulations make it mandatory for us to provide essential information to consumers, including our business details, contact information, and pricing, in a clear and readily accessible manner.

Data protection and GDPR

We are dedicated to safeguarding our users' personal data in line with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). We obtain consent for data processing, maintain robust data security measures, and provide individuals with rights to access and control their personal information.

Distance Selling Regulations

Despite the Distance Selling Regulations being replaced, we ensure that contracts entered into before 2013 remain compliant with these regulations. We understand and emphasize consumers’ right to 

Advertising standards

Our advertising practices follow the guidelines set by the Advertising Standards Authority (ASA). We are committed to truthful, clear, and fair advertising, ensuring accurate product descriptions, transparent pricing, and compliance with regulations for promotional offers.

Payment services regulations

For our payment processing activities, we adhere to the Payment Services Regulations 2017. We work with reputable payment services so that our payment transactions are secure, reliable and comply with consumer rights and protections in this domain.

By adhering to the legal framework and regulations, SowSanci Limited and Sowsanci.com strive to offer a trustworthy and compliant platform for our users, so that they have a positive and reliable e-commerce experience. Having said this, please consider the fact that laws and regulations may change, and we continuously monitor these updates to maintain ongoing compliance.